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Home » Frequently Asked Questions | AU Unique Bespoke Furniture

Frequently Asked Questions | AU Unique Bespoke Furniture

Welcome to the AU Unique FAQ page. As a UK-based business specialising in handmade, bespoke furniture, we understand that ordering made-to-measure pieces is a thoughtful investment for your home. Whether you are curious about our radiator covers, want to know how to measure tricky alcoves, or are exploring our motorised TV cabinets, we have compiled the answers to your most common questions below. We pride ourselves on combining exceptional craftsmanship with practical, stylish design to elevate your living spaces.

Section 1: About our radiator covers

What is a bespoke radiator cover?

A bespoke radiator cover is a custom-made piece of furniture designed and built specifically to the exact dimensions of your existing radiator and the surrounding space. Unlike mass-produced alternatives that come in fixed, standard sizes, a bespoke cover is handcrafted to your unique specifications. This means it can seamlessly accommodate quirks in your home, such as uneven floors, unusually placed thermostatic valves, or deep skirting boards. Ultimately, it transforms a purely functional, and often unsightly, heating appliance into an elegant, integrated architectural feature that complements your interior decor perfectly.

How are AU Unique radiator covers different from off-the-shelf covers?

The primary difference lies in the craftsmanship, materials, and the final fit. Off-the-shelf radiator covers are typically flat-packed, mass-produced in factories overseas, and designed to fit a ‘range’ of sizes, often using unsightly adjustable sliding panels. This usually results in a clumsy fit that takes up more space in your room than necessary and can look somewhat temporary. At AU Unique, every piece is handmade to order right here in the UK. Because we build specifically for your measurements, there are no awkward gaps or overlapping joints. Our covers arrive feeling like solid, substantial pieces of permanent joinery, crafted with care to elevate your living space rather than just patch a problem.

What materials do you use?

Our radiator covers are constructed from water-resistant MDF, which provides a smooth, durable surface that holds paint beautifully and is well-suited to the ambient warmth produced by a radiator. Where applicable — such as on top shelves and drawer fronts — we use solid oak, which adds a natural warmth and premium feel to the finished piece. Together, these materials strike the right balance between longevity, finish quality, and value.

What colour options are available?

We paint to virtually any colour — including the full Farrow & Ball, Little Greene, RAL, and Dulux ranges. When ordering, you can choose from our pre-selected popular colours or select the custom colour option and enter your chosen colour name and code in the notes section.

Some of our most popular choices include Farrow & Ball shades such as Hague Blue, Railings, Ammonite, Skimming Stone, Breakfast Room Green, Elephant’s Breath, and Inchyra Blue — but we’re not limited to these. If you can name it, we can paint it.

If you’re unsure which colour to choose, Farrow & Ball and Little Greene colour charts are available to view in your local B&Q or Homebase store before placing your order. You’re also welcome to contact us at info@auunique.co.uk if you’d like advice before ordering.

What radiator cover styles do you offer?

We offer a wide range of radiator cover styles to suit every home interior, all made to measure:

  • Vertical slat — our most popular style, with clean parallel lines running top to bottom. Available plain, with a solid oak top, with drawers, or with integrated side shelving. A timeless choice that works in both modern and traditional homes.
  • Regency grill — a classic decorative grill design with an ornate pattern, available with or without a solid oak top and optional shoe storage drawers underneath. Particularly popular in hallways.
  • Panel fretwork — a more contemporary flat panel design with cut-out detailing, available with solid oak tops in a range of finishes.
  • Mirrored radiator covers — our Florence and Bailey ranges feature mirrored panels that add light and elegance to any room. Available in white, black, grey oak, and ammonite finishes with options for bookshelves and drawers.
  • Bookcase and bookshelf radiator covers — a clever dual-purpose design that incorporates open shelving above or alongside the cover, perfect for living rooms and studies.
  • Radiator covers with integrated storage — covers with built-in drawers, shoe storage, or cupboards, ideal for hallways where space is at a premium.
  • Horizontal slat — a sleek alternative to the vertical slat, with clean lines running left to right for a more contemporary look.
  • Rattan and cane grill — a popular natural texture option that complements Scandi, boho, and coastal interior styles.
  • Floral and custom grill designs — including our rainforest grill and diamond grill patterns for something more decorative and unique.

All styles are available in any size and any colour, including the full Farrow & Ball and Little Greene ranges. Browse our full radiator cover collection here.

Section 2: Measuring and ordering

How do I measure for a radiator cover?

Taking accurate measurements is much simpler than you might think, provided you follow a few basic rules. You will need to take three core measurements. First, measure the total width, starting from the outside edge of the left valve across to the outside edge of the right valve. Secondly, measure the height from the floor to the very top edge of the radiator. Finally, measure the depth from the wall behind the radiator to the furthest front point of the radiator. It is incredibly important that you just give us the exact measurements of the radiator itself, including the valves. Please do not add your own allowances or clearances to these numbers; our craftsmen will calculate the exact internal and external dimensions needed based on the style you choose.

How much clearance do I need to add to my radiator measurements?

As a general rule, we handle the clearance calculations for you once you provide your exact radiator dimensions. However, understanding the science behind it can be helpful. A well-functioning radiator relies on convection — pulling cold air up from the floor, heating it, and pushing it out into the room. To allow this process to happen efficiently, a bespoke cover usually requires an internal clearance of around 30mm to 50mm on the width to accommodate the valves, at least 30mm above the radiator to allow the hot air to escape through the top vents, and a minimum of 20mm between the front of the radiator and the inside of the grille. Without these vital pockets of air, the heat will become trapped inside the cabinet.

What if I have pipes or skirting boards in the way?

This is exactly where investing in bespoke furniture pays off. Homes, particularly older UK properties, rarely feature perfectly straight walls or standard skirting boards. If you have tall skirting boards, intricate profiles, or exposed pipework running along the wall, off-the-shelf covers will leave an ugly gap between the cover and the wall. When you order with AU Unique, we can accommodate these features. Often, this is done by a process called ‘scribing’, where the side panels of the cover are precision-cut to follow the exact profile of your skirting board, allowing the cover to sit flush against your wall for a seamless, built-in look.

How do I order a custom size?

We have designed our ordering process to be as straightforward as possible. Once you have browsed our collections and found a style that suits your home, you will navigate to the product page where you can input your exact radiator measurements (width, height, and depth). You will also be prompted to select your desired finish, whether that is a specific paint colour, a natural wood tone, or a primed finish if you prefer to paint it yourself. If you have particularly complex requirements, such as unusual pipework or a radiator situated in a tight alcove, we highly recommend getting in touch with us directly. We are always happy to review photographs of your space and provide a custom quotation to ensure the final product fits flawlessly.

Can I get a sample before ordering?

We don’t offer physical samples, as all of our products are made to order. However, there are a few things that can help you feel confident before placing your order.

  • Colour charts — Farrow & Ball and Little Greene colour charts are available to view in your local B&Q or Homebase store, so you can see exactly how your chosen shade looks in person before ordering.
  • Custom colour notes — if you’re matching to an existing colour in your home, simply enter the paint brand and colour code in the notes section when ordering and we’ll match it precisely.
  • Contact us first — if you have any questions about finishes, materials, or sizing before ordering, we’re always happy to help. Get in touch at info@auunique.co.uk and we’ll do our best to put your mind at ease before you commit.
  • Our gallery — browse our product photos and customer images to get a real sense of how our covers look in home settings across a range of colours and styles.

Section 3: Heat efficiency and safety

Do radiator covers reduce heat output?

This is one of the most common misconceptions about radiator covers. While it seems logical that boxing in a heat source would trap the warmth, a properly designed bespoke radiator cover can actually improve the distribution of heat in a room. Radiators work largely by convection, not just radiant heat. A bare radiator often sends a significant amount of its heat straight up to the ceiling or out through the window above it. A well-crafted cover with the correct clearance, a solid top, and appropriate top venting acts a bit like a chimney. It draws cool air in at the bottom, heats it, and actively directs the warm air out into the living space at an optimal angle, ensuring your room stays wonderfully warm.

Are radiator covers safe for children?

Yes, absolutely. In fact, improving home safety is one of the primary reasons parents choose to install radiator covers. Radiators, particularly older models running on high-temperature boiler systems, can become dangerously hot to the touch and pose a significant burn risk to babies, toddlers, and pets. Furthermore, exposed thermostatic valves and the sharp metal fins on convector radiators can easily cause bumps and scrapes. A bespoke cover acts as a robust, secure barrier, remaining comfortably warm to the touch on the outside while completely shielding your family from the hot metal and sharp edges hidden inside.

What is the most heat-efficient radiator cover design?

The most thermally efficient designs are those that prioritise maximum airflow without compromising on aesthetics. Open grille patterns, such as wide slats or large geometric fretwork, naturally allow more radiant heat to pass through into the room. However, the most critical element for efficiency is actually the venting at the very top of the cover, just under the shelf. Because hot air rises, ensuring there is a generous gap or a series of discreet vents immediately beneath the top shelf allows the convected heat to escape swiftly and circulate freely around your room. Designs that block this upward flow are the ones most likely to trap heat unnecessarily.

Can I use a radiator cover with an electric radiator?

Covering an electric radiator requires extreme caution and is generally not recommended without careful consideration. Most modern electric radiators feature built-in thermostatic sensors designed to measure the ambient room temperature. If you place a solid cover over the unit, the trapped air inside the cabinet will heat up incredibly quickly. The internal thermostat will detect this intense, localised heat and falsely assume the entire room has reached the desired temperature, causing the radiator to switch itself off prematurely. As a result, the radiator stays off, and your room remains cold. If you must cover an electric heater, it requires significantly larger clearances and highly open grilles, but you should always consult the manufacturer’s guidelines first to avoid overheating hazards.

Section 4: Delivery and installation

How long does a bespoke radiator cover take to make and deliver?

As everything is handmade to order here in the UK, our current lead time is typically 4 to 6 weeks from the date of order to delivery. This covers the full process — making, finishing, painting to your chosen colour, and delivery to your door.

We’ll keep you updated throughout the process and will be in touch to confirm your delivery once your order is ready to dispatch.

If you have a specific date you need your cover by — for example ahead of a house move or renovation — please mention this in the notes section when ordering or contact us at info@auunique.co.uk before placing your order and we’ll do our best to accommodate you.

Do you deliver across the UK?

Yes — we deliver to all areas across the UK, including Scotland, Wales, and Northern Ireland. All orders are delivered directly to your door once your cover has been made and finished.

If you have any specific delivery requirements or access restrictions we should be aware of, please add these to the notes section when ordering or contact us at info@auunique.co.uk before placing your order.

How are your radiator covers installed?

We know that nobody enjoys wrestling with complicated instruction manuals and bags of tiny screws, which is why we ensure our installation process is incredibly straightforward. Unlike flimsy flat-pack alternatives, your bespoke furniture is designed for ease of fitting. Most of our covers can simply be placed over your existing radiator. We utilise discreet, internal fixing brackets that allow the cover to hook securely onto the wall. This system not only ensures a flush, professional finish with no visible screws on the outside, but it also means the cover can be easily lifted on and off the wall in seconds whenever you need access to your radiator valves for bleeding or maintenance.

Do your radiator covers need to be wall-fixed?

While our bespoke covers are crafted from substantial, high-quality materials and are typically heavy enough to stand independently, we strongly advise that they are securely fixed to the wall. This is a crucial safety precaution, particularly in busy households with young children or large pets. A wall-fixed cover cannot be accidentally knocked over or pulled forward by a child attempting to use the top shelf to pull themselves up. Fixing the cover to the wall also ensures it sits perfectly flush against your skirting boards, maintaining that beautiful, seamless, built-in aesthetic that bespoke joinery is known for.

Section 5: Finishes and aftercare

Can you match Farrow & Ball or Little Greene paint colours?

Yes, we certainly can. One of the greatest advantages of choosing bespoke furniture is the ability to tailor it completely to your existing interior design scheme. The trend of ‘colour drenching’ — where the radiator cover is painted in the exact same shade as the surrounding walls to make it blend seamlessly — is incredibly popular right now. We can colour-match to all major premium paint brands, including Farrow & Ball, Little Greene, Dulux, and standard RAL codes. The paints we use are highly durable and formulated to withstand the fluctuating temperatures of a heating appliance without cracking, peeling, or yellowing over time.

How do I clean and maintain my radiator cover?

Maintaining the pristine appearance of your AU Unique furniture is remarkably simple. For day-to-day cleaning, all that is required is a quick wipe down with a soft, slightly damp microfibre cloth to remove surface dust. We strongly advise against using abrasive sponges, harsh chemical cleaners, or heavy polish, as these can gradually degrade the protective paint finish. To keep the airflow optimal, it is also a good idea to periodically use the soft brush attachment on your vacuum cleaner to gently clear any dust or pet hair that may have accumulated within the intricate fretwork of the front grilles or around the top vents.

Can I paint my radiator cover myself?

If you enjoy a bit of DIY or want the flexibility to change your room’s colour scheme in the future, you can absolutely paint the cover yourself. For customers who prefer this route, we offer our radiator covers in a professionally primed finish. This means the wood has been fully sealed and sanded smooth, providing the perfect canvas for your topcoat. When painting it yourself, you don’t necessarily need specialist heat-resistant paint for the exterior panels, as the wood acts as an insulator and doesn’t reach extreme temperatures. A high-quality interior eggshell, satin, or gloss wood paint will work beautifully and provide a tough, wipeable surface.

Section 6: Other products

Do you make radiator covers with integrated storage or shelving?

Yes, we specialise in making your heating solutions work harder for your space. Combining a radiator cover with functional storage is a brilliant way to maximise floor space in hallways, living rooms, and bedrooms. A perfect example of this is our Unique Radiator Cabinet with Side Shelves, which transforms a standard radiator into a stunning focal point. It provides a generous top shelf for displaying photographs and plants, whilst seamlessly integrating side shelving that is ideal for books, ornaments, or hallway essentials, turning a purely functional item into a beautiful, multi-purpose piece of bespoke furniture.

Do you make radiator covers with a bookshelf?

Extending a radiator cover upwards into a full bookshelf or a tall storage unit is entirely possible and creates a magnificent architectural feature, particularly in alcoves. However, designing a bookcase above a heat source requires careful planning and engineering. We need to ensure that the heat from the radiator is directed outward into the room via a carefully designed cowl or deflector shield, rather than rising straight up and warping the books or the shelving above it. If you have a project like this in mind, our design team can work with you to create a bespoke solution that safely balances heating efficiency with elegant, floor-to-ceiling storage.

Do you also make motorised TV cabinets and salon furniture?

We certainly do. Alongside our core radiator cover collections, our workshop is fully equipped to create a wide variety of bespoke pieces. We design and build sophisticated motorised TV cabinets and complete media wall units, often featuring beautiful custom touches like a light neutral finish with elegant oak accents. These cabinets are perfect for keeping screens neatly hidden away when not in use, rising smoothly at the touch of a button. In addition to residential media solutions, we also manufacture durable, highly functional, and beautifully branded bespoke salon furniture tailored to the specific needs of commercial beauty and hairdressing spaces.


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